FAQs

What products are in your candles and wax melts?

All candles and wax melts are made with 100% soy wax, fragrance or essential oils and dried flowers! NEVER any chemicals or toxins! 

 

Why isnt my candle releasing a strong fragrance? 

All KoolByK Aromatherapy Candles and Wax Melts have are made with a 9 scent throw but fragrance is subjective and some fragrances are stronger than others. If your candle doesn't seem strong, try moving it into another location. 

(Scent throws are from 1-10)

Can I make changes to my order once it is purchased?

We apologize but all orders are final and can not be changed once they are placed. 

For any other questions or concerns please email me at Kenichiaw@gmail.com