KoolByK Ruffle Hats, Bucket Hats, Baseball Caps

Processing times are 7-14 business days after order is placed for KoolByK Crochet Ruffle Hats, Bucket Hats, and Baseball Caps. Multiple Hats ordered will be processed within 21 days. All orders are then shipped via USPS Priority Mail which should arrive 1-3 business days. Once orders are shipped, we are not responsible for delays in shipment. Each order comes with a tracking number and you can contact USPS for further questions. We are not responsible for any lost or stolen packages. 

 KoolByK Giant Scrunchies

Processing times are 3-7 business days after order is placed for KoolByK Giant Scrunchies. All orders are then shipped via USPS Priority Mail which should arrive 1-3 business days. Once orders are shipped, we are not responsible for delays in shipment. Each order comes with a tracking number and you can contact USPS for further questions. We are not responsible for any lost or stolen packages. 

KoolByK Loop Bags & T-Shirt Purses

Processing times are 7-14 business days after order is placed for KoolByK Loop Bags & T-Shirt Purses. Multiple bags ordered will be processed within 21 days. All orders are then shipped via USPS Priority Mail which should arrive 1-3 business days. Once orders are shipped, we are not responsible for delays in shipment. Each order comes with a tracking number and you can contact USPS for further questions. We are not responsible for any lost or stolen packages. 

KoolByK Shaggy Jackets & Chunky Jackets

KoolByK Shaggy Jackets and Chunky Jackets are processed 2-4 weeks after order is placed. All orders are then shipped via USPS Priority Mail which should arrive 1-3 business days. Once orders are shipped, we are not responsible for delays in shipment. Each order comes with a tracking number and you can contact USPS for further questions. We are not responsible for any lost or stolen packages. 

Lost or Stolen Packages

If your package has been confirmed via USPS as delivered, and you did not receive it please file a claim with USPS. KoolByK is not responsible for any lost or stolen packages once it has been shipped.