Shipping policy

Processing times are 10-14 business days after order is placed for personalized gifts, crafts and candles. KoolByK Shaggy Jackets are processed 2-4 weeks after order is placed.


All orders are then shipped via USPS Priority Mail which should arrive 1-3 business days. Once orders are shipped, we are not responsible for delays in shipment. Each order comes with a tracking number and you can contact USPS for further questions. We are not responsible for any lost or stolen packages.